> ## Documentation Index
> Fetch the complete documentation index at: https://docs.clinia.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Monitoring and Benchmarking

> Tracing, coaching and evaluating Clinia agents

Creating reliable clinical agents requires more than just building them—it also requires **monitoring their behaviour** and **continuously evaluating their performance**. Clinia offers tracing, coaching and testing capabilities to help organizations understand how agents behave, improve their outputs and benchmark them against internal or industry standards.

## Why Monitor Agents?

Agents operate autonomously and can make decisions or suggestions that affect patient care. **Transparent monitoring** ensures that every interaction can be audited, building trust and meeting regulatory obligations.

<Card title="Automatic Trace Recording" icon="chart-line">
  Clinia automatically records traces of agent conversations, tool calls and memory updates, enabling teams to review the agent's reasoning and outputs after the fact.
</Card>

## Coaching and Evaluation

**Coaching** allows subject‑matter experts—such as your clinical team—to provide feedback on an agent's responses, thought processes and tool usage.

### How Coaching Works

<Steps>
  <Step title="Feedback Collection">
    Subject-matter experts provide feedback on agent responses and decision-making patterns.
  </Step>

  <Step title="Memory Storage">
    Feedback is stored as part of the agent's memory, helping the model improve over time.
  </Step>

  <Step title="Pattern Learning">
    Through coaching, the agent learns which patterns produce successful outcomes and which should be avoided.
  </Step>
</Steps>

### Evaluation Methods

Evaluation goes hand‑in‑hand with coaching. Clinia supports both **qualitative** and **quantitative** evaluation methods:

<Tabs>
  <Tab title="Testing">
    ### Interactive Testing

    Interact with the agent the way end users would and see how it responds to real queries.

    * 🧪 **Real-world scenarios**
    * 👩‍⚕️ **Clinician perspective testing**
    * 📋 **Use case validation**
  </Tab>

  <Tab title="Synthetic Evaluation">
    ### Synthetic Evaluation

    Use curated scenarios or benchmarks to measure the agent's performance on standardized tasks.

    * 📊 **Standardized datasets**
    * 🎯 **Consistent measurement criteria**
    * 🔄 **Repeatable testing workflows**
  </Tab>

  <Tab title="Metric Tracking">
    ### Metric Tracking

    Monitor key metrics such as response time, accuracy and adherence to safety guidelines.

    * ⏱️ **Response time analysis**
    * 🎯 **Accuracy measurements**
    * 🛡️ **Safety guideline compliance**
    * 📈 **Performance trends**
  </Tab>
</Tabs>

## Putting It All Together

### Development Lifecycle Integration

For Clinia users, monitoring and benchmarking are integral parts of the development lifecycle:

#### 1. Enable Tracing and Review

Start by enabling tracing and reviewing the agent's logs to understand its reasoning patterns and decision-making process.

#### 2. Provide Coaching Feedback

Use the coaching interface to give feedback on responses and refine the agent's behavior based on clinical expertise.

#### 3. Benchmark Performance

When ready, benchmark your agent using standardized tasks or tailor your own evaluation scenarios to measure effectiveness.

#### 4. Measure Key Metrics

Remember to measure both:

* **Technical metrics**: Accuracy, latency, response time
* **Business outcomes**: Clinician satisfaction, throughput, patient care quality

#### 5. Cross-Reference and Improve

Cross-link these assessments with the agent's memory and tool usage to identify areas for improvement and optimize performance.

## Next Steps

<CardGroup cols={2}>
  <Card title="Test Your Agent" icon="flask">
    Design and run interactive tests to validate your agent's behavior in real-world scenarios.
  </Card>

  <Card title="Set Up Benchmarks" icon="chart-bar">
    Create standardized evaluation workflows to measure performance consistently over time.
  </Card>

  <Card title="Configure Metrics" icon="gauge">
    Define and track key performance indicators for both technical and business outcomes.
  </Card>

  <Card title="Review Agent Memory" icon="brain">
    Analyze how coaching feedback and interactions are stored and utilized by your agent.
  </Card>
</CardGroup>