Clinia
How-to Guides

Account Security

Manage your sign-in methods, set up two-factor authentication, and add passkeys on your Clinia account.

Account Security

Account security settings are personal — they apply to your account, not your organization. Access them from the user menu in the bottom-left sidebar, then Security.

Sign-in methods

The Security page lists every method linked to your account. You must keep at least one active at all times.

Password

Set a password (if you signed up via Google and have no password yet):

  1. Go to Account → Security.
  2. Under Sign-in methods, select Add password.
  3. Enter and confirm a new password, then save.

Passwords found in known breach databases are rejected. Choose a unique password that you don't use elsewhere.

Change your password:

  1. Go to Account → Security.
  2. Under Sign-in methods, select Change password.
  3. Enter your current password, then enter and confirm a new one.

Google

Connect Google sign-in:

  1. Go to Account → Security.
  2. Under Sign-in methods, select Connect Google.
  3. Complete the Google OAuth prompt. Your Google account is now linked.

Disconnect Google sign-in:

  1. Go to Account → Security.
  2. Under Sign-in methods, find the Google entry and select Disconnect.
  3. Confirm. You must have a password set before disconnecting Google.

Two-factor authentication (2FA)

Two-factor authentication requires a one-time code from an authenticator app (TOTP) in addition to your password at sign-in.

2FA only gates password sign-in. If you sign in with Google, 2FA is not required. Enabling 2FA requires a password to be set on your account first. If you later remove your password, 2FA is automatically disabled.

Enable 2FA

  1. Go to Account → Security.
  2. Select Enable two-factor authentication.
  3. Enter your current password to confirm your identity.
  4. Scan the QR code with an authenticator app (e.g., Google Authenticator, 1Password, Authy).
  5. Enter the six-digit code from the app to verify the setup.
  6. Save your backup codes in a secure location. These are shown once and are used to recover your account if you lose access to your authenticator app.

Disable 2FA

  1. Go to Account → Security.
  2. Select Disable two-factor authentication.
  3. Enter your current password to confirm.

Passkeys

Passkeys let you sign in with biometrics or a hardware security key instead of a password. They are phishing-resistant and faster than password-based login.

Add a passkey

  1. Go to Account → Security.
  2. Select Add passkey.
  3. Follow your browser or device prompt to register a fingerprint, Face ID, or hardware key.

The passkey name is derived from your device type and shown in the passkeys list.

Delete a passkey

  1. Go to Account → Security.
  2. Find the passkey in the list and select Delete.

Deleting a passkey means you can no longer use that device or key to sign in with passkey authentication.

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