Why Monitor Agents?
Agents operate autonomously and can make decisions or suggestions that affect patient care. Transparent monitoring ensures that every interaction can be audited, building trust and meeting regulatory obligations.Automatic Trace Recording
Clinia automatically records traces of agent conversations, tool calls and memory updates, enabling teams to review the agent’s reasoning and outputs after the fact.
Coaching and Evaluation
Coaching allows subject‑matter experts—such as your clinical team—to provide feedback on an agent’s responses, thought processes and tool usage.How Coaching Works
1
Feedback Collection
Subject-matter experts provide feedback on agent responses and decision-making patterns.
2
Memory Storage
Feedback is stored as part of the agent’s memory, helping the model improve over time.
3
Pattern Learning
Through coaching, the agent learns which patterns produce successful outcomes and which should be avoided.
Evaluation Methods
Evaluation goes hand‑in‑hand with coaching. Clinia supports both qualitative and quantitative evaluation methods:- Testing
- Synthetic Evaluation
- Metric Tracking
Interactive Testing
Interact with the agent the way end users would and see how it responds to real queries.- 🧪 Real-world scenarios
- 👩⚕️ Clinician perspective testing
- 📋 Use case validation
Putting It All Together
Development Lifecycle Integration
For Clinia users, monitoring and benchmarking are integral parts of the development lifecycle:1. Enable Tracing and Review
Start by enabling tracing and reviewing the agent’s logs to understand its reasoning patterns and decision-making process.2. Provide Coaching Feedback
Use the coaching interface to give feedback on responses and refine the agent’s behavior based on clinical expertise.3. Benchmark Performance
When ready, benchmark your agent using standardized tasks or tailor your own evaluation scenarios to measure effectiveness.4. Measure Key Metrics
Remember to measure both:- Technical metrics: Accuracy, latency, response time
- Business outcomes: Clinician satisfaction, throughput, patient care quality
5. Cross-Reference and Improve
Cross-link these assessments with the agent’s memory and tool usage to identify areas for improvement and optimize performance.Next Steps
Test Your Agent
Design and run interactive tests to validate your agent’s behavior in real-world scenarios.
Set Up Benchmarks
Create standardized evaluation workflows to measure performance consistently over time.
Configure Metrics
Define and track key performance indicators for both technical and business outcomes.
Review Agent Memory
Analyze how coaching feedback and interactions are stored and utilized by your agent.